Accessibility statement

This accessibility statement applies to the Victims’ Code website at victimscode.co.uk.

This website is run by the Office of the West Midlands Police and Crime Commissioner. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using a keyboard or speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• skip straight to the main content on every page
• see a clear outline around whatever you have selected with a keyboard
• read and use every page with JavaScript turned off, including the full list of your 12 rights
• read the website without moving animation if you have reduced motion turned on in your device settings

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are not aware of any part of this website that is not fully accessible.

One thing worth knowing: the banner that asks permission to measure your visit needs JavaScript. With JavaScript turned off you cannot record a choice — and nothing is measured in that case either way, so no measurement can happen without your agreement.

Feedback and contact information

If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, contact the Office of the West Midlands Police and Crime Commissioner using the details on its contact page.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, the Victims’ Code itself is published in those formats, and in other languages, on GOV.UK. For anything else on this website in a different format, use the contact details above.

We’ll consider your request and get back to you in 7 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Office of the West Midlands Police and Crime Commissioner is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Content that’s not within the scope of the accessibility regulations

This website does not publish PDFs or other documents, contains no video or audio, and uses no maps. The exemptions in the accessibility regulations for those kinds of content do not apply to anything on this website.

Some pages link to other organisations’ websites. Those websites are not covered by this statement and publish their own.

What we’re doing to improve accessibility

We test this website against the WCAG 2.2 AA standard as part of making changes to it, and review this statement at least once a year. If you tell us about a problem we have missed, we will look into it and say what we are going to do about it.

Preparation of this accessibility statement

This statement was prepared on 28 August 2026. It was last reviewed on 28 August 2026.

This website was last tested on 28 August 2026 against the WCAG 2.2 AA standard.

The test was carried out by Formation Media on behalf of West Midlands Police and Crime Commissioner. Every page type was audited manually, including with a screen reader, at 400% zoom, with text spacing overridden, and using a keyboard only. An automated test suite covering every page type, mobile screen width and the expandable list of rights runs against the website whenever it changes.